Various membership services for oversea customers.

※Image for reference only.

Foreign language interpretation and shopping guidance.

Location:
New Building 2F International Customer Service Center
Available languages:
Chinese, English, Korean

* Please understand that multilingual staff members may be temporarily unavailable.

Wi-Fi

Available Storewide

Hotel delivery service

Location:
New Building 2F International Customer Service Center
Time:
Before 5:00 pm (for same-day delivery)
Eligible Products:
all goods purchased at our stores (excluding some products)

*Please contact the International Customer Service Center for eligibility of hotels to be delivered to

Stroller rental

Location:
Main Building 1F Muromachi Entrance Information Desk, New Building 1F Nihombashi Entrance Information Desk, Multistorey Parking Building 1F
Service offered:
Stroller rental service
Service eligibility:
0-2 years old

※Please understand that only a limited number of strollers are available.

ATMs which can be used with overseas credit cards and UnionPay card cash withdrawal services

Location:
MICARD / AEON Bank ATM at Main Building B1F and 5F.
  • VISA
  • MasterCard 万事达卡
  • JCB
  • AMERICAN EXPRESS
  • Diners Club
  • DISCOVER 发现卡

Automatic foreign currency exchange machine

Location:
International Customer Service Center, 2F of the new building
Service offered:
Limited to paper money exchange to Japanese Yen
  • USD
  • EUR
  • CNY
  • TWD
  • HKD
  • KRW
  • THB
  • SGD
から
  • JYP

Mobile phone charger (for a fee)

Location:
New Building 2F International Customer Service Center
Service offered:
mobile phone chargers are provided

Overseas delivery service (for a fee)

Eligible Products:
all goods purchased at our stores (excluding some products)

※Some countries are ineligible for overseas delivery services

Tourist Information (free)

Location:
International Customer Service Center, New Building 2F
Service offered:
Free tourist brochures and maps in foreign languages are provided.

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